FAQ

Select the appropriate product, select the desired volume, if possible, select the volume, click “Add to cart”. After that, go to the shopping cart and enter the necessary information to place an order. Next, our operator will contact you to confirm and coordinate the order.

After agreeing on the order with the operator, the order status changes to “Assembly” and is transferred to the courier for delivery. Usually, the time from placing an order to delivery to your door is from 20 to 60 minutes. Possible force majeure situations: traffic jams, weather conditions, police posts. In such cases, we will inform you in advance about a possible delay. The cost of delivery is ฿300.

Delivery is carried out throughout Phuket island. We do not enter the territory of the hotels — the transfer of the order is carried out at the barrier or at the entrance to the hotel.

If you want to order a product that is not available on the website, you can place an individual order. Contact our operator via the Feedback widget or by using the contact information in the Contacts section. The cost of the individual order processing service is ฿450.

Yes, we can deliver the order by the specified time. To do this, wait for the operator's feedback after placing the order, and inform him of the desired date and time of delivery. We will coordinate the details and confirm the possibility of delivery at the selected time.

We accept payments in cash, by transfer to Thai, Russian and Kazakh bank cards, as well as in cryptocurrency at the current exchange rate at the time of payment. The transfer fees are paid by the requester.

To participate in the promotion, you must specify a promo code when placing an order. If the promo code was not specified, the discount does not apply, and the order does not participate in the promotion. Please be careful when registering. Operators and couriers are not authorized to apply promotions manually. The discount can only be activated if you specify the promo code yourself at the time of placing the order.